Heat From Air

What to look for in an air source heat pump installer

Discover why investing in a qualified and reputable air source heat pump (ASHP) installer is essential to receive all the benefits of your ASHP system.

The global heat pump market is growing significantly at an expected CAGR of 9.4% from 2024 to 2030, with favourable government policies for energy efficiency and net-zero targets driving its market growth.  

But when transitioning to a greener heating solution like an air source heat pump (ASHP), the installation is just as critical as the system you choose. Therefore, partnering with the right installer is the keystone to a successful transition. 

In this piece, we guide you through the ASHP installer must-haves, ensuring you get the best performance, longevity, and efficiency from your investment.

Let’s explore. 

ASHP systems: The future of home heating

With technical suitability for UK homes, supply chain growth potential and sustainability benefits, the UK Government has a target for 600,000 heat pump installations annually by 2028.

Alongside the eco-friendly and practical positives, AHSP systems include various benefits, such as boiler upgrade scheme eligibility, low maintenance and cost-effectiveness. But despite 55,000 heat pumps installed in 2022, the UK still sits way behind other European countries that have embraced the technology.

It’s surely just a matter of time before more of us here in the UK adopt this practical, sustainable, and high-performance alternative to traditional heating and cooling systems.


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10 air source heat pump installer essentials

There are multiple factors to consider when choosing your ASHP installer to ensure you get a reliable and effective installation. Here’s a list of what to look for before you make the all-important decision:

Begin by checking if your prospective ASHP installer has the necessary accreditations. In the UK, the Microgeneration Certification Scheme (MCS) provides the benchmark of quality and compliance with industry standards for heat pumps.

Alongside best practices, an MCS-certified installer is often a prerequisite for government-backed financial incentives for renewable energy installations. In passing these impressive measures, you can ensure your ASHP installer is officially accredited and government-backed.

The complex nature of ASHP installation demands expertise. Inquiring into the number of years your installer has been working with ASHP systems will highlight their competence and ability. You can find a provider who can demonstrate a wealth of successful installations with case studies or a portfolio of work.

Sometimes, customer feedback is where the buck stops when making purchases. Former clients can provide insights into your prospective installer’s service standards alongside other details like work ethic, punctuality, and post-installation services.

A reputable installer should not hide away from reviews, making them readily available online to reflect their commitment to customer satisfaction.

Now you feel ready to invest, note that a professional installer should perform a thorough home survey. An assessment is crucial to determine the ideal ASHP model for your property by ensuring it meets your heating needs and gets installed in the optimum location.

The cost of your heating pump may not include admin fees, further heat pump suppliers and labour costs. We suggest you obtain a fixed, detailed and transparent quote that guarantees the service you receive is paid for properly, with no surprise fees.

Ask your installer to break down the costs, including the system price, installation labour, and any additional work required. Clarity upfront can save you from unexpected expenses down the line.

The efficiency and longevity of your ASHP system hinge on the quality of the equipment used. From the pumps they supply to their energy efficiency ratings and manufacturer warranties, you should discuss the various components, materials and MCS accreditations with your ASHP installer.

Just because the installation is complete doesn’t mean your ASHP journey is over. A worthwhile installer will provide comprehensive aftercare services and schedule maintenance checks.

This convenience includes connecting you with an understanding support team to ensure your system operates at peak efficiency all year round.

With ASHP regulations constantly evolving, your installer should know the latest requirements and other corresponding specifications, such as building regulations, planning permissions, and environmental considerations. All these factors can prove integral and may impact your installation.

Your installer’s environmental policies should align with the eco-friendly nature of ASHPs. Beyond their practicality and performance, another benefit for ASHPs is their sustainability benefits, rated for zero-carbon emissions.  

You can align companies that practice sustainability in their operations and recommend environmentally responsible systems with the green ethos associated with ASHP systems.

Lastly, consider a local installer. Not only should local ASHP installers have a better understanding of the regional climate, which can affect your ASHP’s performance, but they can also provide quicker aftercare services and less travel to reduce environmental impacts.

Speak to ASHP system specialists

Your choice of an ASHP installer has long-term implications for your heating system performance, practicality, and efficiency. So, remember to take your time to research and choose a partner so you can receive all the benefits from your ASHP system.  

At Heat From Air, we provide specialist ASHP design, installation and maintenance services. As leaders in serving domestic and commercial heat pumps across the West Midlands and surrounding areas, we’re committed to helping you reduce your carbon footprint and energy bills with a practical solution made for the future. 

Get in touch for more details about how we can provide the perfect ASHP for your property.  Follow our journey on LinkedIn and Instagram too for handy tips and tricks.

Your green future starts here!

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